Have questions about your housing court case or our document preparation services? Our experienced team is ready to assist you.
Send us your questions or case details
We typically respond within 2-4 hours during business hours
Monday - Friday: 9:00 AM - 6:00 PM
Saturday: 10:00 AM - 2:00 PM
Sunday: Closed
All 5 NYC Boroughs
✓ Manhattan
✓ Brooklyn
✓ Queens
✓ Bronx
✓ Staten Island
We serve all NYC Housing Court locations and handle documents for any borough
Quick answers to common questions about our services
Turnaround times depend on your selected package: Basic (5-7 days), Priority (2-3 days), or Premium (24-48 hours). Emergency cases with court dates within 7 days get priority processing.
No, we are a legal document preparation service and not a law firm. We prepare documents according to your instructions and court requirements but do not provide legal advice. For legal advice, consult a licensed attorney.
We offer 15-25% discounts for qualifying income levels (200-400% of Federal Poverty Level). Contact us to learn more about eligibility and required documentation.
Yes! We offer e-filing assistance including NYSCEF account setup, document formatting, filing fee payment guidance, and technical troubleshooting. This service typically costs $75-150.
We accept all major credit cards, debit cards, and electronic payments through our secure online system. Payment is processed after you complete your intake form and select your services.
Email consultations are included with Premium packages and available as an add-on for other packages. We provide detailed written responses and guidance throughout the process to ensure you have all the support you need.
If you have a court date within 7 days or received a marshal's notice, email us immediately with "URGENT" in the subject line for emergency processing.
Emergency Email: [email protected]
Include "URGENT" in subject line - we monitor emails frequently
Important Legal Notice
We are a legal document preparation service and not a law firm. We do not provide legal advice. For legal advice, consult a licensed attorney. We assist with secure document uploads and status tracking.